| |
 |  |  |  |  |  |
 |
| |||||||
| JAMES BARONE RACING JBR is a leading manufacturer of high-quality aftermarket parts for the Mazda community. We take pride in our reputation for providing the highest-quality performance products at the best values, and we back up that reputation with outstanding customer service and free shipping. We are committed to the Mazda platform and we actively partner with other members of the community in our selection, design, and testing of new products to make sure they meet their needs. We control every step in the engineering and fabrication process to ensure the highest standards of workmanship. The result is a line of products whose performance and reliability have been proven both on the street and on the track. Visit us at jamesbaroneracing.com |
|
Welcome to Mazdaspeed Forums . You are currently viewing our boards as a guest which gives you limited access to view most discussions and access our other features. By joining our free community you will have access to post topics, communicate privately with other members (PM), respond to polls, upload content and access many other special features. Registration is fast, simple and absolutely free so please, join our community today! If you have any problems with the registration process or your account login, please contact contact us. *When you join MSF as a registered user, there will be No Ads. *Registered Members get access to the Off Topic Area of the Forum *Registered Members have an opportunity to upgrade their accounts to VIP, which brings a host of goddies for supporting MSF such as Raffles, Additional Forum Access, More PM Storage, The ability to upload more Images and many other enhancements. *Registered members also get access to the live chat box! |
 |
| |  | LinkBack | Thread Tools | Search this Thread | Display Modes |
| |
 | 
12-20-2010, 08:56 AM
| #1 |  |
  Join Date: Sep 2008 Location: Lynchburg, VA
Posts: 1,837
(View Stats)
iTrader: (17)
Rep Power: 0   Thanks: 1,559
Thanked 1,498 Times in 432 Posts
Groans: 157
Groaned at 29 Times in 16 Posts
(Thread Starter) |   Not Ranked : 0 score  JBR Customer service is FTMFW So last week I ordered myself one of Jamie's new Powder coated penis head shaped heavy shift knobs, and I got it in the mail a few days later. First thing I noticed, DAMN this thing is heavy as hell, and the quality is awesome. Powder coating looks really good and is not uneven at all, and the insert on top with the gear pattern looks oem quality. Well, on to my failed install, I followed the directions on cutting new threads into the aluminum spacer insert thingy correctly. Then when i went to screw the know down onto the shifter, i screwed the damn spacer in upside down. I didnt realize this until i had tightened that bitch down tight as shit against the jamb nut. This meant that I couldnt separate the two after many many tries. This was on Friday night, so I shot jamie an email telling him of my fail. He answer back within about ten minutes, giving me some advice on how i might be able to separate the two, but they were already seized together pretty good. After speaking with him on the phone about the fail he offered to let me ship the fubar'd one back to him and provide him with tracking info, and he would ship me another one out asap so i could get it before xmas. Sure enough, next day i shipped mine back and emailed him the tracking info, and the next day (sunday) i got my tracking info on the replacement knob. Jamie had absolutely no obligation to take the hit on this one since it was my stupid fault for rushing and not following his clear directions, but this is just another example of his awesome customer service and I wish more companies would take note and follow suit. Philly B cliffnote version: JBR customer service is awesome
__________________ 09 MGM MS3 BNR S3 V2, Freek'd Corn Toon, Cobb AP V3, Cobb FMIC w/ JBR piping, JBR WP 3.5 silicone, Cobb EBCS, Turbo XS Catless DP and TP, CPE Nexus CBE, Autotechs, GFB Hybrid BPV, Damond Trilogy mounts (FTMFW), Bilstein B14 Coils, RX8 R3s |
|   |
| The Following 5 Users Say Thank You to Addikted To Boost For This Useful Post: | Aetherfury (12-20-2010), Hectik1 (12-20-2010), JBR (12-20-2010), K7addict (12-24-2010), Speed3eak (12-31-2010) |
|
12-20-2010, 10:08 AM
| #2 | |
 Join Date: Dec 2009 Location: Chicago
Posts: 3,711
(View Stats)
iTrader: (18)
Rep Power: 0 Thanks: 5,256
Thanked 2,986 Times in 1,411 Posts
Groans: 24
Groaned at 109 Times in 61 Posts
| Not Ranked : 0 score Agreed! Standup service! 
__________________ PERM'D/FORGED - EFR 7163 Street Sleeper  |
|
| |
| The Following User Says Thank You to Alpha For This Useful Post: | JBR (12-20-2010) |
|
12-20-2010, 11:09 AM
| #3 | |
 Join Date: Nov 2009 Location: Tempe, AZ
Posts: 3,148
(View Stats)
iTrader: (0)
Rep Power: 0 Thanks: 8,225
Thanked 1,006 Times in 656 Posts
Groans: 65
Groaned at 1 Time in 1 Post
| Not Ranked : 0 score Agree as well. Just ordered the shift plate today. Great customer service. Can't wait to get shift plate installed. |
|
| |
| The Following User Says Thank You to AZSPEED3 For This Useful Post: | JBR (12-20-2010) |
|
12-20-2010, 03:04 PM
| #4 | |
 Join Date: Nov 2010 Location: West Lafayette, IN
Posts: 994
(View Stats)
iTrader: (0)
Rep Power: 0 Thanks: 649
Thanked 800 Times in 318 Posts
Groans: 70
Groaned at 23 Times in 15 Posts
| Not Ranked : 0 score Just installed my SSP and shift knob... and wow the instruction provided on the site are spot on. Got the SSP on in literally 10 minutes, same story with the knob. Found the perfect setup for the knob is to have the adapter flush with the top of the threads and the jamb nut inside the knob all the way to the top. Easy install, I was hesitant about the adapter jacking up my threads on the shifter bout it went smoothly. Thanks James!
__________________ I drive an old RX-7 because I like breaking down a lot. |
|
| |
| The Following User Says Thank You to clowncar For This Useful Post: | JBR (12-28-2010) |
|
12-20-2010, 07:59 PM
| #5 | |
| The Angry Goose   Join Date: Jun 2008 Location: Villa Park, IL
Posts: 3,219
(View Stats)
iTrader: (15)
Rep Power: 701 Thanks: 1,192
Thanked 1,052 Times in 584 Posts
Groans: 14
Groaned at 9 Times in 6 Posts
| Not Ranked : 0 score Jamie is definitely a top-notch vendor. Can't wait to get my SSP and shift knob in!
__________________ Hector 2014 Mazda 3 2008 Mazdaspeed3-SOLD 1979 Mazda Rx7 |
|
| |
| The Following User Says Thank You to Hectik1 For This Useful Post: | JBR (12-21-2010) |
|
12-31-2010, 12:04 AM
| #6 | |
 Join Date: Nov 2009 Location: South Portland, Maine
Posts: 291
(View Stats)
iTrader: (1)
Rep Power: 0 Thanks: 1,579
Thanked 149 Times in 96 Posts
Groans: 17
Groaned at 0 Times in 0 Posts
| Not Ranked : 0 score +1 for extremely fast, great service and superb quality parts! ~AJ |
|
| |
| The Following User Says Thank You to AJ713 For This Useful Post: | JBR (12-31-2010) |
|
| Currently Active Users Viewing This Thread: 1 (0 members and 1 guests) | |
| |
Similar Threads | ||||
| Thread | Thread Starter | Forum | Replies | Last Post |
| That's excellent customer service almost | jedredgti | MazdaSpeed 3/6 - Suspension & Brakes | 6 | 08-04-2010 08:11 PM |
| BAD ARP CUSTOMER SERVICE!!!!!!!! | qtrmile beast | MazdaSpeed 6 - Engine, Transmission & Driveline | 4 | 07-15-2010 06:09 PM |
| Darkstar customer service | FCmaniac | Mazdaspeed3/6 General Discussion | 14 | 10-09-2009 09:06 AM |
| CPE customer service A+ | kopf | Custom Performance Engineering (cp-e.com) | 7 | 01-27-2009 03:52 PM |
Hybrid Mode
